Refund Policy

Pay-as-you-go Refunds

VirtualStagingFlow charges per order after you upload photos and approve the final price. If payment succeeds but processing has not started, you may request a cancellation and refund.

How to Request a Refund

To request a refund:

1. Contact our support team at support@virtualstagingflow.com
2. Include your order ID, payment email, and reason for the refund request
3. Submit your request as soon as possible after payment

Refund Processing

Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items

The following are not eligible for refunds:

• Orders where AI processing has already started
• Completed downloads or delivered image packages
• Brokerage or custom volume agreements

Order Cancellation

There is no recurring subscription to cancel in the public pay-as-you-go workflow. Unpaid orders may expire automatically, and paid orders can only be cancelled before processing begins.

Contact Us

If you have questions about our refund policy, please contact us at support@virtualstagingflow.com.