Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Order contact information, such as email address when provided
• Payment information processed securely by our payment provider
• Property photos you upload for processing
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions

3. Photo Storage and Processing

Photos you upload are stored securely and processed using AI technology. We retain your photos as needed to provide the Service, support order recovery, and maintain audit records. You may contact support to request deletion of order photos when retention is no longer required.

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our Service, such as cloud storage, AI processing, content safety, analytics, and payment processing.

5. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data

7. Cookies

We use cookies and similar technologies to improve your experience, understand usage patterns, and deliver personalized content.

8. Contact Us

For questions about this Privacy Policy, please contact us at support@virtualstagingflow.com.